Overseas Customer Service Specialist
5000 CNY~10000 CNY/Per month
Full-time
Unlimited experience
Refresh at a year ago
11 Views
2 Apply
Shanghai
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Job responsibilities
1) Responsible for daily customer complaints of products in European and American markets, and answer users' questions through FB or email;
2) Pay close attention to facebook and other user communities and BBS, collect and sort out user feedback;
3) Recorded online problems and feedback from users, and assisted operations to solve online problems;
4) Set up and maintain VIP users and fans;
5) Operation activities, product localization, advertising copywriting content proofreading;
Job Requirements
1) Fluent in reading and writing (cet-4 or above), English major is preferred, native English is preferred;
2) Love the European and American culture, familiar with the humanities and history of the European and American regions, and have the European and American life experience is preferred;
3) Love games, like to communicate with users and understand users' psychology and habits;
4) Cheerful personality, good teamwork spirit, and good ability to work under pressure;
5) Have European and American customer service experience and love games is preferred;
6) Internship is acceptable for 150 days.
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