เมษายน 2018 - ตุลาคม 2020 (2 ปี 7 เดือน) Responsibilities • Assist in the development and continuous process improvement and documentation within the cloud services team • Provide administrative support: summary monthly cost reports, manage to invoice and billing in coordination with accounting staff; perform purchasing and other administrative tasks as needed • Work with our internal teams to help solve any partner issues and create any necessary escalations • Provide a quotation for sales based on cloud solution service • Work with partnerships to achieve business goals • Develop and deliver progress reports, requirements documentation • Handle sales service request on an as-needed basis • Follow up the sales process • Work alongside the project Solution Architect and Project Manager • Other related jobs assigned to me by the manager การศึกษา มหาวิทยาลัยศรีปทุม

กันยายน 2023 - พฤศจิกายน 2024 (1 ปี 3 เดือน) Maintain Sales Forecasts: • Develop and manage regular sales forecasts to track revenue potential and business growth. • Continuously update forecasts based on changing client demands, market conditions, and sales performance. • Collaborate with senior management to ensure alignment between sales forecasts and strategic business goals. Client Relationship Management: • Build and nurture strong relationships with existing clients, ensuring satisfaction with services provided and identifying opportunities for upselling. • Act as the primary point of contact for key accounts, addressing inquiries, resolving issues, and providing tailored solutions. • Regularly meet with clients to review account performance, gather feedback, and discuss future needs. Cross-Functional Collaboration: • Coordinate with internal teams (e.g., technical, support, product) to ensure timely and effective delivery of services to clients. • Provide internal teams with key client insights and needs, ensuring a smooth customer experience.

เมษายน 2021 - สิงหาคม 2023 (2 ปี 5 เดือน) Responsibilities - Perform sales activities and achieve sales target - Negotiate contract terms and close sales by agreeing on conditions - Generate documents related to sales - Building organizational relationships with customers and continuously expanding new customers and partners. - Build strategic customer relationships to understand customers’ pain points and requirements and design the right solutions - Build strong relationships with customers and key stakeholders - Gather customer pain points/requirements, and work with the Solution team to find any solutions to fit customer's requirements