
Pham
Customer Service cum Management Consultant
Male31 y/oAdministrative Specialist/AssistantLive in VietnamNationality Vietnam
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Summary
Dear Mr, Mrs,
I am writing to apply for the position that I feel aspired and interested in. With my educational background and work experience, I am confident to take on responsibilities at the company.
In my educational background in hospitality MICE (meeting, incentive, conference, exhibition) and MBA (master business administration) has taught me both theoretical and practical skills. Specifically, analytical problem-solving and language abilities are strongly reinforced. My collaboration with the team as well as my independent thinking makes me an ideal candidate for the job. Furthermore, I believe that my well-equipped abilities and soft skills will be strengthened remarkably in terms of detail-oriented, strong work ethics, and trasnformational leadership skills.
I truly hope that my talents and capabilities will be dedicated to your company. My current job role is content moderator cum management consultant consoliate my knowledge in strategic planing, social media review regulations, client interaction and quality assurance.
It would like to honor to schedule an interview to discuss a career path and job position in-depth. Please contact me at your convenience. I look forward to receiving your reply and thank you for your consideration.
Kind regards,
Duc Pham
Work experience
Customer Service cum Management Consultant
Concentrix CNX (Thailand)
2023.03-2024.08(2 years)
• Strategic Planning and Business Process Analysis
• Client Interaction and Customer Support
• Content Review and Compliance Management
• Social Media and Digital Content Management
• Operational Management and Quality Assurance
• Performance Tracking and Reporting
Project coordinator
REFERENCES
Prapasiri Yowvichit,
Concentrix Thailand
prapasiri.yowvichit@concentrix.c
om
+66 020348050
Ly Ngoc Tran, Talentnet
Corporation
hcm@talentnetgroup.com
+84 82862914188
CLARE LAKE Director,
International student and
scholar services Columbia
College
Office number: 312-369-7246
Email: clake@colum.edu or
isss@colum.edu
Vietnam.
RMIT university Talentnet Corporation
2022.10-2023.05(8 months)
• Administrative Support
• Communication Management
• Documentation and Reporting
• Resource Management
• Quality Assurance Support
Event organizer, counsellor office administrator
Kendall College- National Louis
2016.05-2018.07(2 years)
unversity
• Set up a schedule for new students orientation
• Handle, assist with paperwork document queries visa F-1, I -20.
• Distribute documented information to students and staffs.
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Educational experience
RMIT The Royal Melbourne Institute of technology, ho chi minh
MBA (Master business administration )
2020.08-2023.10(3 years)
RMIT The Royal Melbourne Institute of
Technology, Ho Chi Minh, Vietnam
MBA (Master business administration ) 10 / 2020 - 2 / 2023
• Design thinking for business • Leadership and Management,
Management of Technology and Innovation • Strategy • People and
organization Marketing for managers • Business data analytics •
Digital risk Financial analytical for managerial decisions • Business
Consulting • Personal branding and authentic leadership • Logistics
Languages
English
Proficient
Vietnamese
Native
Chinese (Mandarin)
Normal
Skills
WORD EXCEL POWERPOINT
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