Pham

Customer Service cum Management Consultant
Male31 y/oAdministrative Specialist/AssistantLive in VietnamNationality Vietnam
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Summary

Dear Mr, Mrs, I am writing to apply for the position that I feel aspired and interested in. With my educational background and work experience, I am confident to take on responsibilities at the company. In my educational background in hospitality MICE (meeting, incentive, conference, exhibition) and MBA (master business administration) has taught me both theoretical and practical skills. Specifically, analytical problem-solving and language abilities are strongly reinforced. My collaboration with the team as well as my independent thinking makes me an ideal candidate for the job. Furthermore, I believe that my well-equipped abilities and soft skills will be strengthened remarkably in terms of detail-oriented, strong work ethics, and trasnformational leadership skills. I truly hope that my talents and capabilities will be dedicated to your company. My current job role is content moderator cum management consultant consoliate my knowledge in strategic planing, social media review regulations, client interaction and quality assurance. It would like to honor to schedule an interview to discuss a career path and job position in-depth. Please contact me at your convenience. I look forward to receiving your reply and thank you for your consideration. Kind regards, Duc Pham

Work experience

Customer Service cum Management Consultant

Concentrix CNX (Thailand)
2023.03-2024.08(2 years)
• Strategic Planning and Business Process Analysis • Client Interaction and Customer Support • Content Review and Compliance Management • Social Media and Digital Content Management • Operational Management and Quality Assurance • Performance Tracking and Reporting Project coordinator REFERENCES Prapasiri Yowvichit, Concentrix Thailand prapasiri.yowvichit@concentrix.c om +66 020348050 Ly Ngoc Tran, Talentnet Corporation hcm@talentnetgroup.com +84 82862914188 CLARE LAKE Director, International student and scholar services Columbia College Office number: 312-369-7246 Email: clake@colum.edu or isss@colum.edu

Vietnam.

RMIT university Talentnet Corporation
2022.10-2023.05(8 months)
• Administrative Support • Communication Management • Documentation and Reporting • Resource Management • Quality Assurance Support

Event organizer, counsellor office administrator

Kendall College- National Louis
2016.05-2018.07(2 years)
unversity • Set up a schedule for new students orientation • Handle, assist with paperwork document queries visa F-1, I -20. • Distribute documented information to students and staffs. © Joboko.com

Educational experience

RMIT The Royal Melbourne Institute of technology, ho chi minh

MBA (Master business administration )
2020.08-2023.10(3 years)
RMIT The Royal Melbourne Institute of Technology, Ho Chi Minh, Vietnam MBA (Master business administration ) 10 / 2020 - 2 / 2023 • Design thinking for business • Leadership and Management, Management of Technology and Innovation • Strategy • People and organization Marketing for managers • Business data analytics • Digital risk Financial analytical for managerial decisions • Business Consulting • Personal branding and authentic leadership • Logistics

Languages

English
Proficient
Vietnamese
Native
Chinese (Mandarin)
Normal

Skills

WORD EXCEL POWERPOINT
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