· Leading and motivating cross-functional project teams to achieve high levels of performance and collaboration. · Providing guidance and support to team members including Team Leads, Directors, Managers and Executives, fostering more effective team communication, higher efficiency with deliverables and meeting deadlines faster. · Implementing best practices in project management and people management to enhance team productivity and project outcomes by 20% · Facilitating open communications channels across the Managers and Executives to encourage feedback to address concerns proactively with Directors and Team Leads. · Hosting weekly calls and utilizing Trello to optimize resource distribution across multiple projects, increasing overall resource utilization by 25%, while maintaining team morale and engagement. · Provide support to Directors and Managers to help manage and oversee Executives to assess and implement methods of management. · Creating and managing trackers, roadmaps and documentation for projects to facilitate an environment to increase overall team productivity and ease of access to documents across the team.

· Delivered a site content migration across 25+ markets and 30+ languages 6 months ahead of expected deadlines. · Increased project delivery accuracy by leveraging Jira, Confluence, Horizon and Smartsheet for project tracking and risk mitigation, leading to improved client satisfaction. · Recommended process enhancements, leading to a 15% decrease in project turnaround time. Improved processes facilitated better resource utilization and overall project success. · Enhanced client communication by 30% through consistent project progress reports, leading to improved client trust and long-term partnerships. · Liaised with clients, keeping them updated on the progress of concurrent and upcoming projects. · Proactively ensured an awareness of potential interdependencies with other projects and their impact to ensure that work is neither overlooked nor duplicated. · Ran weekly meetings with internal teams and European markets, resulting in improved project coordination and alignment across regions. · Proficient in using Jira, Confluence and Smartsheet for project tracking.

· Organized technologies and resources for the successful launch of 5 new OLIVER social programs, improving team efficiency and effectiveness. · Facilitated client workshops and client meetings, promoting effective client engagement and fostering a positive client experience. · Managed and ran company-wide social events and senior leadership events for 600+ people. · Improved office operations by assisting the office manager in creating streamlined processes, resulting in a 20% increase in efficiency and cost savings. · Successfully organized and managed company awards event for 1200+ employees. · Managed contractors and external stakeholders involved with the office facilities and operations, while changing suppliers resulting in 35% cut in operating costs.

· Resolved customer complaints and disputes, increasing practice efficiency by 25%. · Provide secretarial services such as filing and appointment services. · Managed inventory of office and medical supplies, resulting in timely orders and 10% reduction in supply expenses, optimizing workplace productivity. · Managed phone calls, emails, and doctor referrals daily, ensuring efficient communication and smooth operations. · Maintained detailed and accurate records of visitor requests and of calls received.

Graduated with 2:1.