Develop and manage a comprehensive profile database of potential customers, ensuring accurate and up-todate information. • Design, build, and implement a robust sales infrastructure to support effective sales processes and strategies. • Initiate, plan, and execute activities to establish and nurture relationships with customers, ensuring their satisfaction and loyalty. • Proactively address customer inquiries, concerns, and complaints, providing prompt and satisfactory resolutions. • Maintain regular contact with existing customers, fostering strong relationships and identifying opportunities for upselling and cross-selling. • Travel to customer locations to present and discuss our product range, effectively demonstrating the technical features and benefits. • Offer expert advice to customers on technology upgrades and complementary products to optimize their operations. • Lead and manage a sales team, guiding and motivating them to achieve sales targets and contribute to company profitability. • Sales & Marketing • Customer Service • Negotiation • Purchasing Negotiation • Quality Management • PDF Creator • AutoCAD • Microsoft Office Suite • Pressure Handling • Creative Problem Solving • Time Management • Quick Learner • Leadership • Digital Marketing • Purchasing • Marketing Strategy