After-sales Service Engineer (Thailand)
10000 CNY~15000 CNY/Per month
Full-time
1~3 years
Refresh at 8 months ago
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Thailand
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Job responsibilities
Position Responsibilities:
1. Participate in various training organized by technical Service Department to improve technical ability and comprehensive service ability;
2. Responsible for providing installation and debugging services and machine inspection services for customers and agents, and dealing with on-line and on-site machine quality problems;
3. Responsible for the application and replacement of service spare parts;
4. Responsible for the plan suggestion or formulation of subsidiary stock spare parts;
5. Responsible for assisting the business personnel of subsidiaries to carry out business work and providing after-sale technical support;
6. Timely and effectively answer quality complaints and difficult problems raised by customers;
7. Submit the summary of machine quality problems in the responsible area and put forward suggestions for machine quality improvement;
8. Responsible for assisting other colleagues of the subsidiary to complete the on-site inventory of spare parts warehouse of the subsidiary;
9. Responsible for providing after-sales service training for customers, including but not limited to operation safety of injection molding machine, use and maintenance training of injection molding machine;
10. Actively cooperate with technical service Department on business trips to neighboring countries;
Job requirements
Experience Requirement:
1. 2 years working experience in similar industry or position;
Knowledge and Skill Requirement:
2. native Thai speaker, Can speak and hear English or Chinese language well;
3. Can drive;
4. Can understand electrical schematic diagram, hydraulic schematic diagram and mechanical drawing;
5. Can use computer Ability Requirement:
6. Can stand for up to 4 hours;
7. Can carry 50 kilograms of spare parts;
8. Can travel to other city or country;
9. Ability to handle repair and maintenance on site;
Education Background Requirement:
10. College or bachelor degree;
11. Major in mechanical manufacturing, electrical automation or related;
12. Other education background but more than 3 year’s experience in injection molding machine design, after-sales service or maintenance
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