Dutch Customer service
10000 CNY~15000 CNY/Per month
Full-time
Unlimited experience
Refresh at a year ago
12 Views
2 Apply
Shenzhen
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Job responsibilities
We are a fast growing company with an open corporate culture, located in Europe and China. As a company with high ambitions, we are looking for someone to join our current customer support team as a customer service assistant. Fresh graduates are welcome as long as you have good English writing skills, are enthusiastic and have a strong interest in e-commerce and positive communication with customers.
Roles and responsibility:
-Manage online marketplace(Ebay,amazon)
-Respond by email to overseas customers' queries, inquiries and make quotation accordingly
-Handle after sales support
-Communicate and work closely with the engineering team on reported problems or enhancements
-Handle incoming and outgoing emails for customer service in a prompt and courteous manner in line with company standards. ;occasionaly phone calls in English.
Job requirements
Job Requirement:
-Bachelor Degree or above
-Excellent written English ability
-Knowledge of foreign language(s) (German, French, Spanish, Italian,) is a plus
-Optimistic, responsible and independent with good interpersonal skills.
-Customer satisfaction oriented; Strong interest and passion in serving customers in a contact center environment
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