MARKET (PCC), • Achieved growth and hit sales targets by successfully managing the sales team. • Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs. • Manage organizational sales by developing a business plan that covers sales, revenue, and expense controls. • Presented sales, revenue, and expenses reports and realistic forecasts to the management team. • Tracked sales goals and reported results in the Monthly Managers Meeting. • Solved problems for customers by developing innovative and tailored sales solutions

• Develop a business development strategy for PCC market working in collaboration with the local Sales managers. • Identify market requirements that can be met with slight modifications to existing product lines. Communicate these requirements to appropriate product management teams and coordinate field tests. • Collaborate with PCC Headquarter and implement the strategy to local sales team. • Facilitate cross selling of products portfolio. • Organize customer conference and provide product campaign. • Assist other team members with product training, customer development, including customer’s joint visits and providing technical advice.

• Achieved growth and hit sales targets by successfully managing the sales team. • Designed and implemented the strategic business plan that expands the company’s customer base and ensure a strong presence of the same. • Involved in recruiting, objectives setting, coaching, and performance monitoring of sales representatives • Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs. • Manage organizational sales by developing a business plan that covers sales, revenue, and expense controls. • Presented sales, revenue, and expenses reports and realistic forecasts to the management team. • Built and maintained client relations. • Worked with internal departments such as the Marketing and Product teams to engage customers more deeply. • Evaluated the performance of the sales team and provided appropriate feedback and guidance to sales representatives. • Tracked sales goals and reported results in the Monthly Managers Meeting. • Solved problems for customers by developing innovative and tailored sales solutions.

• Supported, maintained existing customers, and increased new customers. • Managed the projects proposal to success. • Prepared proposal, clarification and cost sheet. • Organized sales activities e.g. customer visit, product presentation. • Assisted customers in selecting the right products based on their needs and specifications. CHANIKA PHENGKHAM ◼ SALES MANAGER ◼ STRATEGY AND BUSINESS DEVELOPMENT MANAGER ACHIEVEMENT • 1st order from KSB Thailand for SAF Business from BSGF, with an order amount of 20 million THB, in 2024. • 1st reference of KSB pump for the Green Hydrogen Project at NEOM, the world's largest green hydrogen plant, in 2023." • Increase order intake from small- to medium-sized customers by five times compared to five years ago, in 2023. • Overachievement in sales target for aftermarket business ,141%, in 2022 • Overachievement in sales target for project business ,192%, in 2021 • Overachievement in sales target for project business ,135%, in 2020

• Supported, maintained existing customers and increased new customers • Managed the project’s proposal to success. • Prepared proposal, clarification and cost sheet • Organized sales activities e.g. customer visit, product presentation. • Assisted customers in selecting the right products based on their needs and specifications.

• Built up sales team. • Coordinate with global factory • Supported, maintained existing customers and increased new customers. • Managed the project’s proposal to success. • Prepared proposal, clarification and cost sheet • Organized sales activities e.g. customer visit, product presentation. • Assisted customers in selecting the right products based on their needs and specifications.

• Coordinate with global factory • Supported, maintained existing customers and increased new customers. • Managed the project’s proposal to success. • Prepared proposal, clarification and cost sheet • Organized sales activities e.g. customer visit, product presentation. • Assisted customers in selecting the right products based on their needs and specifications.