* Administrative department reorganization and contract standardization, resulting in a 90% reduction in paper usage and a 40% faster control process. * Implementing a customer relationship management system and deadline tracking. * Cargo and contract lifecycle management, including reporting and receivables management. * Market research, lead generation, and product portfolio analysis.

* Sales department structuring: Documentation standardization and customer service optimization. * CRM development: Appsheet system creation for centralized sales information and strategic data generation. * Customer service management: Coordinating the process from briefing to contract signing, including project definition and negotiation. * Inventory control: Implementing a system to monitor raw materials and manage inputs and outputs with work order reports.

* Managed projects and client relationships from initiation to completion. * Calculated material costs and generated detailed purchase reports. * Organized and controlled inventory levels to ensure optimal stock. * Developed customized spreadsheets to streamline data analysis and reporting. * Researched and evaluated new products to expand the product line. * Implemented process improvements to increase productivity and reduce costs.

Computer assembly and maintenance